The reminder arrives… before you need it
Updates to the client and reminders of hearings and instalments by email or WhatsApp, alerts to your team on their devices even when the system is closed, and real-time internal chat between the office’s members.
Alerts & messaging in Murafe
Email, WhatsApp, device notifications and internal chat.
Email and WhatsApp
A free-form message or one from a template, with a preview of the text once the client’s name, the case number and the hearing date are filled in.
Automatic reminders
For hearings and instalments falling due, according to the settings, and every message logged with its status.
Device notifications
Chat messages and alerts reach the computer and the phone, even when the system is closed.
Client messages
Messages from the client portal reach the responsible lawyer, and the client sees that they were read.
Internal chat
Real-time chats and groups for the case team, with read status and file sharing.
Dates to watch
Appeals, grievances, powers of attorney and ID cards appear on the dashboard and in the calendar before they fall due.
Three steps
Connect the channels
The email details and the WhatsApp sending method in the settings, with a test message.
Prepare the templates
Texts with placeholders: the client’s name, the case number, the hearing date…
Let the system remind
Automatic reminders for clients, and alerts for your team at the right time.
Working together in one file
Ready templates from this module
- Monthly retainer legal services agreement template
Legal services for a company at a fixed monthly fee: the services covered and their hours cap, what is billed on top, term, renewal and termination.
View the template - Overdue legal fees demand letter template
A polite, firm letter asking a client to pay overdue fees: the instalments and amounts in Qatari riyals, the deadline and ways to pay, the agreement.
View the template - Case status report template for clients
The lawyer’s report to the client: progress in the case, the next hearing and what it requires, what the office needs from them, and the next step.
View the template - Hearing date notice template for clients
Ready wording to tell a client of their hearing date: a short WhatsApp message, a detailed email, and a notice of the new date after an adjournment.
View the template - Daily hearing roll template
The office’s hearings for one day by court and time: case, parties, purpose, attending lawyer, what is needed, and a column for the decision.
View the template
Ready to organise your office?
Book a demo and we will show you Murafe on examples that look like your office’s daily work: from the first consultation to the final judgment.
- Arabic-first
- Qatari riyals
- A separate database for every office