The whole team on the same file… from reception to the receipt voucher
When a partner, lawyers, secretaries and an accountant work in one office, information gets lost between phone calls and WhatsApp groups. Murafe records every step under the name of the person who took it: who received the client’s papers, who the file is assigned to, what the last hearing decided and whether the instalment has been paid, so everyone knows what is theirs to do without asking anyone else.
What weighs on your day today
Information held by one person
Only the lawyer who attended knows the hearing decision, only the accountant knows when the instalment is due, and the new client’s papers sit with the secretaries; when one of them is away, the work stops at their door.
One WhatsApp group for the whole office
Photos of judgments, work instructions and personal messages in a single chat that is hard to look back through after a week, with no way of knowing who has read what.
Work shared out without figures
The partner cannot tell how many files each lawyer is carrying or which memoranda are late without holding a meeting or walking round the offices.
A roll written by hand
The day’s list of hearings is pieced together each morning from the lawyers’ diaries, so a hearing adjourned yesterday drops off it or another appears twice.
What changes in your office
Received by, assigned to
Every file shows who received its papers and who is responsible for the work on it, with a report of each employee’s number of files over the period.
The office’s agenda in one view
Hearings, appeal and grievance deadlines, and the expiry of powers of attorney and IDs, so everyone knows what lies ahead for the office this week.
Chats instead of the group for everyone
One-to-one chats and a group for each case team, with file attachments, links to the case file and read receipts.
The hearing roll, ready to print
The day’s hearings sorted by court and time, printed or saved as a PDF and handed out to the lawyers and court representatives.
Memoranda that don’t fall behind quietly
Every memorandum has an assigned lawyer, a reviewer and a filing date, both are alerted as the date approaches, and the number being written shows on the dashboard.
Each within their permissions
The lawyer sees their own cases, the accountant handles the accounts, and the secretaries register files without seeing the office’s expenses.
From morning to the last hearing… with Murafe
- 8:00 am
The secretary prints the roll
She picks the day in “Hearings”, its hearings appear sorted by court and time, and she prints a copy for each lawyer and one for the court representative.
- 10:15 am
A new client at reception
The secretary starts opening a file for the client; the system warns her that the QID number is already registered, so she opens the existing file instead of creating a duplicate.
- 12:30 pm
The partner assigns the work
Sets the assignee and the case team on the new case, then creates the defence memorandum with an assigned lawyer, a reviewer and a filing date.
- 2:00 pm
The accountant collects the instalment
Selects the agreement and the instalment due and issues the receipt voucher on the office’s letterhead; the instalment’s status updates in “Contract instalments” and in the client’s statement of account.
- 4:30 pm
Handover before the end of the day
The lawyer writes in the case team’s group what tomorrow’s hearing needs, and uploads the copy of the judgment to the file’s documents instead of sending it in a general chat.
What does a law firm of two to fifteen people need?
Before any feature, a small or mid-sized office needs one thing: for information to live in the file, not in people’s memories. In an office this size a single file passes through four or five pairs of hands: the secretaries receive the papers, the partner decides who takes them on, the lawyer pleads and writes, and the accountant collects and pays out. Murafe, a law firm management system, ties these hands to a single file, and each person sees the sections their role allows.
It starts from the moment of intake: every case, criminal report, service and consultation records “Received by”, the person who received the papers and registered the file, and “Assigned to”, the person responsible for the work. Both appear on the file’s page and in the lists, and you can filter by either. Under “Statistics and reports” → “Received by and assigned to”, the partner sees how many files each employee received or was assigned over the period, and opens those very files by clicking the number.
Daily coordination: from the morning roll to the team chat
The office’s morning starts with the hearing roll: the day’s hearings sorted by court and time, printed or saved as a PDF to hand out to the lawyers and court representatives. If a file has more than one client, the hearing shows under the first client’s name with “and another” or “and 3 others”, and the roll prints all their names in full. After each hearing the lawyer who attended records its decision, the next hearing is created, and the responsible lawyer and the case team are alerted before it, so nobody relies on a sheet pinned to the wall.
Internal communication moves from the general WhatsApp group to chats inside the system: a one-to-one chat with a colleague, or a group for one particular case’s team, with a file attached or a link to the case file shared. A blue ✓✓ shows when the colleague has read the message and a green dot when they are online, and a notification reaches the device even when the system is closed. Work conversations stay inside the office’s system, apart from personal WhatsApp chats.
The partner’s overview without a meeting every morning
In a mid-sized office the partner needs to know where the work stands without gathering the team every day. The dashboard shows “Deadlines to watch”, drawn from appeal and grievance deadlines, and the number of memoranda being written. In “Statistics and reports” the partner picks the period and the lawyer to see the cases at each litigation degree and status, clicks any number to open the matching files, then prints the report or exports it as a file that opens in Excel for the partners’ monthly meeting.
Permissions in an office this size need no complexity: ready-made roles such as lawyer, accountant and secretary that you adjust to suit you; “View cases assigned to them”, which limits a lawyer to their own files; and “View office expenses”, kept for whoever you choose. When needed, you give a single employee a permission or withhold it from them without changing their role. All of this comes in one package with no limit on users, so a new lawyer joining the team does not mean changing systems.
Questions for small and mid-sized firms
Yes. The “View cases assigned to them” permission limits a lawyer to the cases assigned to them or whose case team they belong to, while “View all office cases” goes to whoever you choose, such as the partner or the secretaries. Confidential cases appear only to their case team and to those who hold the permission for them.
Every file has a “Received by”, recorded automatically as the employee who entered it and open to change, and an “Assigned to”, the person responsible for the work. The file stays visible to the person who received it even if it is assigned to someone else, and the “Received by and assigned to” report shows each employee’s number of files over the period.
Murafe offers instant internal chats and a group for each case team, with file attachments, read receipts and device notifications. The office decides who uses them and who creates groups, and management can be given the supervision permission to view all conversations.
Yes. Accounts permissions are separate from case permissions: the accountant sees agreements, vouchers and statements of account, and has view-only access to cases or none at all, as the office decides. Downloading documents is a separate permission from viewing them.
Your office’s system is prepared at its own address, with its identity and your team’s accounts and roles, and data setup, migration and team training are arranged by agreement. Every employee finds a detailed step-by-step user guide for each section inside the system, so they learn what concerns them as they work.
Solutions for other offices
- Law firm management system for solo lawyers
For lawyers handling their own hearings, clients and fees: files on the phone, the next hearing set from the decision, alerts before appeal deadlines.
Explore - Case management system for large, multi-team firms
For offices with many teams and lawyers: permissions by section and employee, confidential cases, two-stage approval, a log of who did what and when.
Explore - Software for managing legal consultations and services
For consultations, contract drafting, company formation and notarisation: a record per consultation, stages per service, fees tied to the work.
Explore - Case tracking system for corporate legal departments
For legal departments tracking cases in Qatari courts and committees: hearings, judgments, appeal deadlines, POAs, documents, reports for management.
Explore - Law firm software for a new office, organised from the start
For a new office in Qatar: its identity on every screen and printout, team roles, fee agreement template, forms and client portal, ready from day one.
Explore
Ready to organise your office?
Book a demo and we will show you Murafe on examples that look like your office’s daily work: from the first consultation to the final judgment.
- Arabic-first
- Qatari riyals
- A separate database for every office