General template — to be legally reviewed before publication.
Murafe ("we") provides Murafe, law firm management software. This policy explains how we handle the personal data we collect through this website and in providing the service to subscribing offices.
The data we collect
- The contact details you send through the website's forms: your name, mobile number, email address, office name, city and what you write in your message.
- Basic technical data needed to run and protect the website, such as the IP address, the type of browser and the time of the request.
- The data of subscribing offices: each office enters it in its own system and remains responsible for it towards its clients; we process it on the office's behalf, only to provide the service.
How we use the data
- To answer your request, arrange the demo and contact you about it.
- To provide the service to subscribing offices, run it, secure it and back it up.
- To improve the website and the service in aggregate form that does not identify anyone.
How we protect the data
- Each office has a separate database, connections are encrypted, and passwords are stored with secure hashing.
- Access is limited to those who need it to provide the service, and an office can switch off technical support's access to its system.
- We work to make our practices help offices comply with the laws in force in the State of Qatar on the protection of personal data privacy.
Sharing the data
We do not sell or rent out personal data. We may use service providers (such as hosting and email) who process data on our behalf and on our instructions, or disclose it where the law requires us to.
Keeping the data
We keep the data of website requests for as long as needed to answer and follow them up, and offices' data for the duration of the subscription, then as agreed with the office when it ends.
Your rights
You may ask to see the personal data we hold about you, to correct it or delete it, or object to its processing, by contacting us.
Contact us
For any question about this policy, contact us.
Changes to this policy
We may update this policy from time to time; each update is published on this page with its date.