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The work no one sees at the hearing… visible in the system

The researcher writes what the lawyer says at the hearing, and the consultant answers what the client asks before it becomes a dispute. In Murafe every memorandum has an assignee, a reviewer, a date and a status, and every consultation a question, an opinion, a duration and a fee, so the size of this work is known and credited to the people who do it, and both find the file’s documents and hearing decisions inside the system without asking anyone for the papers.

What the legal researcher and consultant sees on opening the system

Murafe — Legal researcher and consultant

  • Memoranda being written

    The number of memoranda still at the writing stage, on the dashboard.

  • Filing date approaching

    An alert to you, as the assigned writer or the reviewer, before the memorandum’s filing date.

  • Deadlines to watch

    Upcoming appeal and grievance deadlines, so you know which statement of appeal you may soon be asked to write.

  • Upcoming hearings

    Hearing dates for the cases you can see, in the agenda, so you know when the memorandum must be ready.

  • Case team chats

    The lawyer’s questions and comments on the draft, with a link to the case file or an attached file.

  • Device notifications

    Memorandum alerts and colleagues’ messages reach you even when the system is closed, once you turn them on from your menu.

Six daily tasks… in one place

  1. Taking the assignment

    Opens the memorandum assigned to them from the case file or the “Memoranda” page, with its type, such as “Defence memorandum” or “Statement of appeal”, and its filing date.

  2. Reading the file

    Reaches the file through global search by case number, views its statement of claim, judgments and expert reports inside the system without downloading them, and reads the earlier hearing decisions.

  3. Handing the draft in for review

    Moves the memorandum to “Under review”, and its new status shows for the reviewer and the responsible lawyer without a message or a call.

  4. Review and sign-off

    The consultant reads the draft as the reviewer, then moves it to “Ready to file”, and the actual filing date is recorded when it is filed.

  5. Recording a consultation

    Notes the question, the legal opinion, the duration, the fee and the channel, whether the enquirer is a client or a person recorded only by name and phone number, and sets a follow-up date if needed.

  6. The official form

    Opens the “Legal consultation form” from the consultation so that its details are filled in, prints it with its serial number, then attaches the signed copy to its page.

Example permissions for the legal researcher and consultant

An example only: every office sets the permissions of each role for each section (view, add, edit, delete, print), and can grant them to a particular employee or withhold them.

SectionAccessNote
MemorandaFullCreating and editing memoranda and moving them through their statuses in the cases they can see.
Cases and hearingsLimitedViewing files and hearing decisions without editing them; in this example the consultant can view all cases.
Consultations and servicesFullThe consultant records and follows consultations and services; the researcher only views them.
DocumentsLimitedViewing, uploading and editing; the office decides whether they may download, and every view is written to the audit log.
ClientsLimitedViewing client files; the consultant can add a new client.
Accounts and vouchersNo accessAgreements and vouchers are hidden from them; seeing consultation fees is a separate permission.
StatisticsLimitedTallies of consultations and memoranda within the scope of their permissions.
Audit logNo accessKept for management.

For the legal researcher and consultant to work with less effort

  • Update the memorandum’s status each time it moves from one stage to the next: it is what the responsible lawyer and the partner look at instead of asking where it is.

  • Upload the final version in the “Documents” tab with the “Memorandum” type, so the team finds it in the case file and the client sees it if that type is allowed for them in the portal.

  • Write the legal opinion in the consultation itself, not in a separate file, so it stays in the client’s file for whoever follows up after you.

  • Share a link to the case file in the chat instead of copying its details; your colleague opens it according to their own permissions.

Questions about the legal researcher and consultant role

A researcher sees what falls within their permissions: their own files, the files whose case team they have been added to, or all the office’s cases if they have been granted that. Being added to the case team is enough for them to work on its memoranda. Confidential cases stay with their team and with those who have the permission to view them.

Every memorandum has a lawyer assigned to the work, a reviewer and a filing date. It moves from “Being written” to “Under review”, then “Ready to file”, then “Filed” with the actual filing date, and the assignee and the reviewer are alerted as the date approaches. Whoever creates the memorandum chooses its reviewer, whether a consultant or a more senior lawyer.

Yes. The number of consultations and their fees are counted in the statistics by month, category and consultant, and every consultation records who received it and who it is assigned to. Whoever has the statistics permission can print the report or save it as a file that opens in Excel.

Amounts in services and consultations appear only to those given the “View fees, paid and outstanding” permission, and agreements and vouchers have permissions of their own. The office decides this for each role and makes exceptions for whoever it wishes.

Ready to organise your office?

Book a demo and we will show you Murafe on examples that look like your office’s daily work: from the first consultation to the final judgment.

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